PRIVACY POLICY

Privacy Policy

At KilahCrowns, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect
We may collect the following types of personal information:

  • Name, email address, shipping/billing address, phone number

  • Payment info (processed securely via Shopify/PayPal – we don’t store full card details)

  • IP address, browser type, time zones, and usage data

  • Cookies and tracking data to personalize your experience

2. How We Use Your Info
We use your data to:

  • Process and ship orders

  • Communicate with you

  • Improve the site and user experience

  • Prevent fraud and comply with legal requirements

3. Sharing Your Info
We do not sell your data. We may share it with:

  • Trusted service providers (e.g., shipping, email, and payment platforms)

  • Government agencies if required

  • In the event of a business merger or transfer

4. Data Retention
We keep your info only as long as necessary to fulfill orders, support service, or comply with law.

5. Your Rights
You may:

  • Access, update, or delete your personal info

  • Opt out of marketing emails

  • Contact us at info@kilahcrowns.com for data requests

6. Email & Marketing
If you sign up for emails, we’ll occasionally send offers and updates. You can unsubscribe anytime.

7. Cookies
Cookies help us improve your experience. You can turn them off in your browser settings, but the site may not function fully.

8. Security
We use secure servers, SSL encryption, and internal safeguards to protect your data — but no method is 100% secure.

9. Children’s Privacy
This site is not intended for users under 13. We do not knowingly collect personal info from children.

10. Policy Changes
We may update this policy. Any changes will be posted here with an updated effective date.

11. Contact
Questions? Email us at info@kilahcrowns.com